Please ensure your item meets our Warranty Policy. This is underpinned by the Consumer Guarantees Act.
You can find information on how to care and repair gear here, to help look after the environment, reduce your carbon foot print with less returns and ensure longevity from your kit.
Repairs
Need a fix? Don't want to send your gear to landfill? Check out our repair guides and reduce your carbon emissions.
Do it at home: reduce, reuse, recycle
View Repair Guides
Warranties
Had some trouble pop up with your gear that you think has come from a manufacturing issue? Let us know.
Read Warranty policy
Start Warranty here