FAQ

1) WHY PURCHASE FROM FURTHERFASTER?

We know gear and we are easy to deal with. We are a good old fashioned service driven company which takes pride in the relationship with our customers. See our About Us page for more detail.

2) HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Please see our Shipping Page for more details. 

3) WHAT IS YOUR RETURN POLICY?

We understand sometimes things are just not right, we get it, so if you're not 100% satisfied with your purchase we can happily accept your returns on full price items, and provide you with one of the following options: store credit, or an exchange. Whatever works best for you. Read our full Returns & Refunds Policy for full details.

4) I'M NOT FAMILIAR WITH THE BRANDS YOU SELL

Have a look at our Brand Page for more information about Montane or any of the brands we sell. 

5) WHERE CAN I FIND SIZING INFORMATION?

There is a size chart on every product page relating to that brand. 

6) CAN I BECOME A STOCKIST FOR YOUR BRANDS?

If you are a retailer interested in stocking Montane or any of the brands that FurtherFaster sells please get in touch.

7) DO YOU PRICE MATCH FROM OVERSEAS WEBSITES?

If you see a better price on one of the products that we sell from an overseas site and have allowed for shipping  and taxes, here and it is still cheaper than what we are selling it for then please give us a chance to match the price. We would rather you buy local we can't promise we can match every price but do give us a go.  Just fill in the enquiry form with the product details and a link to the site that was making the offer and we will get back to you.